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How does Koi Auction work? |
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Step 1 Browse and bid on the Koi you like
Step 2 Login or Register - It is free of charge
Step 3 Wait till the auction period end to determine whether you are the winner
Step 4 Arrange payment and shipment
Step 5 Winner receive the Koi
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What is the advantage of Koi Auction? |
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Koi auction can allow koi lovers to view and buy/bid the koi that they like through internet at anytime and anyplace in Malaysia without going to the actual site. |
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Can I buy/bid the Koi if I am not living in Malaysia? |
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The Koi auction from this thekoi.com only for koi lovers in Malaysia. |
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Can I buy/bid the Koi if I am lived in Sabah/Sarawak? |
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Yes. You can use your own forwarder to collect your prize or we can make courier service arrangement for you. |
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Can I view the actual Koi? |
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Yes. You will need to make an appointment with us first by calling or email us. |
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Is the Koi from Japan? |
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Koi from this website are fully imported from Narita Farm, Japan. |
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How do I know whether I am the winner? |
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When the auction period end, we will send a confirmation email and phone call confirmation will be made on the morning of the following day. |
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Can I buy the Koi straight away without bidding? |
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Yes. There is a BUY IT NOW button can be clicked and the koi will be yours even the auction period has yet to end. |
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Can I make receive my koi first before I make the payment? |
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No. Delivery or shipment only can be made after the confirmation of payment received. |
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Can I have refund if the koi that I received is dead when I received it? |
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Please view auction rules. |
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Can I have refund if the koi that I received is not the same as per shown in the website? |
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Please view auction rules. |
